D5 Creation Forum

Open Forum for D5 Creation's Members and Visitors

Before requesting any support Please search the Forum First. You may find your desired answer. This will save your waiting time and will save our working hour. We may not answer the question which we have already answered. You should also read our Support Policy

Simplify Extend returns Empty White homepage

Front Page › D5 Creation Forum › General Support › Simplify Extend returns Empty White homepage

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • October 8, 2015 at 1:20 am #7917
    hannes strache
    Participant

    Hi

    I want to go from Simplify to Simplify extend. Downloaded and installed theme in WP. So far Everything fine. When I change to the extend theme it returns a complete epmty White homepage. Everything looks fine when loged in as admin and run preview. Bu when logging off or check from iphone the page is White.

    Any ideas?

    October 8, 2015 at 2:41 am #7919
    D5 Creation
    Keymaster

    Can you check your Plugins deactivating one by one ? Sometimes some caching Plugins may cause the problems. If you want us to check the Admin you can provide the Site URL, One Temporary Admin ID and Password to here: https://d5creation.com/support/

    October 8, 2015 at 5:52 pm #7920
    hannes strache
    Participant

    Deactivated with no change. I sent the e-mail with data to support as our idea.

    October 9, 2015 at 1:47 am #7923
    D5 Creation
    Keymaster

    We found that your site is installed in a sub-domain, not under main domain. So the Theme is active in the sub-domain. We replied to your E-Mail. Please check that.

    Thanks

    October 9, 2015 at 3:00 am #7925
    hannes strache
    Participant

    Great! Thanks! Working well now! Last anoying thing is when opening the homepage http://www.pureuppsala.se in iphone it gives a Purple to blue Rainbow at top with menu on the left and search on the right. Can i get rid of it and remove? How?

    October 9, 2015 at 3:05 pm #7927
    hannes strache
    Participant

    SOLVED! It Was a plugin!

    October 9, 2015 at 5:33 pm #7930
    D5 Creation
    Keymaster

    🙂

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.