Please search D5 Creation Site and/or the FORUM First. Thus you may find the Answer Quickly
Quick Links: Support Policy Price Support Forum Theme Install Theme Update WP ForumStyle, Layout, Code, Customization, Color, Feature and other Technical Questions will not be answered here. Please use the Technical Support Part or Forum for Technical Supports
Any Problem faced? You can send E-Mail to: info
Style, Layout, Code, Customization, Color, Feature and other Technical Questions will not be answered here. Please use the Technical Support Part or Forum for Technical Supports
Any Problem faced? You can send E-Mail to: sales
You are not Applicable for the Direct Technical Support. Only the ONE THEME, DEVELOPER and DEVELOPER PLUS Members can use this Direct Support. If you are a ONE THEME, DEVELOPER or DEVELOPER PLUS Member please Log in to D5 Creation Site and Refresh This Page. FREE Members can get Technical Support through our Community Forum. FREE Members are requested to write in the D5 Creation Forum or WordPress Forum for Technical Supports
Style, Layout, Code, Customization, Color, Feature and other Technical Questions will not be answered here. Please use the Technical Support Part or Forum for Technical Supports
Any Problem faced? You can send E-Mail to: info
Style, Layout, Code, Customization, Color, Feature and other Technical Questions will not be answered here. Please use the Technical Support Part or Forum for Technical Supports
Any Problem faced? You can send E-Mail to: info
You can Contact Us Directly to This EMail: support
What happens after my Subscription/Membership expires?
You may continue to use our Free/Pro/Extend Themes you have downloaded during your membership period. You can also get forum support. However, after your membership period has expired you will not be able to download Pro/Extend Themes nor ask for E-Mail Support and Dedicated Support
Shall I Lose Everything ? Do I need to do from the Scratch ?
NO, You will not lose anything if you don't make any changes to the Theme Files. All of your Contents, Posts, Pages, Menus, WidGets, Settings will remain as it is after installing/updating to Extended Versions
Can I get a Refund after Payment?
YES. We trust our users, and that's why D5 Creation offers a full or partial refund within 15 (fifteen) days starting from the moment the member makes the payment. D5 Creation reserves the right to ask questions regarding the refund, and we also reserve the right to deny the refund, if we believe the request to be unreasonable. Please read our Refund Policy before Purchasing any Membership
Can I share my username and password with others?
No. A username and password is specific to one person with up to five IP addresses only. If you share your details, you will receive an automatic suspension of your account. Also, if your download traffic logs exceed the total number of allowed downloads, your account will be suspended immediately
Can I See Your Products before Purchasing a Membership?
Yes. You can find our Themes on our Demo Server. Go Here
Can I pay via PayPal?
Yes, you can pay using PayPal. We are using secure 2Checkout payment method by which you can pay us using PayPal or All Major Credit or Debit Cards