Contact Us

General/Price/About

Style, Layout, Code, Customization, Color, Feature and other Technical Questions will not be answered here. Please use the Technical Support Part or Forum for Technical Supports

Any Problem faced? You can send E-Mail to: info

Membership/Sales/Payment/Custom Services

Style, Layout, Code, Customization, Color, Feature and other Technical Questions will not be answered here. Please use the Technical Support Part or Forum for Technical Supports

Any Problem faced? You can send E-Mail to: sales

You are not Applicable for the Direct Technical Support. Only the ONE THEME, DEVELOPER and DEVELOPER PLUS Members can use this Direct Support. If you are a ONE THEME, DEVELOPER or DEVELOPER PLUS Member please Log in to D5 Creation Site and Refresh This Page. FREE Members can get Technical Support through our Community Forum. FREE Members are requested to write in the D5 Creation Forum or WordPress Forum for Technical Supports

Request a Feature/Report a Bug

Style, Layout, Code, Customization, Color, Feature and other Technical Questions will not be answered here. Please use the Technical Support Part or Forum for Technical Supports

Any Problem faced? You can send E-Mail to: info

Report Abuse

Style, Layout, Code, Customization, Color, Feature and other Technical Questions will not be answered here. Please use the Technical Support Part or Forum for Technical Supports

Any Problem faced? You can send E-Mail to: info

YOU CAN CHAT LIVE WITH OUR STAFFS, TOO. JUST GO TO THE RIGHT - BOTTOM

Need specialist help with implementing a new feature or customizing a theme?

Most of the cases we do the Minor Customization for FREE. You may request/wish any New Theme or New Features for us. If you are requesting customization help which only requires us to publish a couple lines of code (typically through CSS or other coding), we will be glad to assist you. If however your query requires more than that amount of code to be published, we can only provide guidance or you may take our Service Opportunity. We have a wide range of affiliate Developers Worldwide. If you require we may refer to them for Major Customization work.

FREQUENTLY ASKED QUESTIONS

What happens after my Subscription/Membership expires?

You may continue to use our Free/Pro/Extend Themes you have downloaded during your membership period. You can also get forum support. However, after your membership period has expired you will not be able to download Pro/Extend Themes nor ask for E-Mail Support and Dedicated Support

Shall I Lose Everything ? Do I need to do from the Scratch ?

NO, You will not lose anything if you don't make any changes to the Theme Files. All of your Contents, Posts, Pages, Menus, WidGets, Settings will remain as it is after installing/updating to Extended Versions

Can I get a Refund after Payment?

YES. We trust our users, and that's why D5 Creation offers a full or partial refund within 15 (fifteen) days starting from the moment the member makes the payment. D5 Creation reserves the right to ask questions regarding the refund, and we also reserve the right to deny the refund, if we believe the request to be unreasonable. Please read our Refund Policy before Purchasing any Membership

Can I share my username and password with others?

No. A username and password is specific to one person with up to five IP addresses only. If you share your details, you will receive an automatic suspension of your account. Also, if your download traffic logs exceed the total number of allowed downloads, your account will be suspended immediately

Can I See Your Products before Purchasing a Membership?

Yes. You can find our Themes on our Demo Server. Go Here

Can I pay via PayPal?

Yes, you can pay using PayPal. We are using secure 2Checkout payment method by which you can pay us using PayPal or All Major Credit or Debit Cards