We trust our users and that's why D5 Creation offers a full or partial refund within 15 (fifteen) days starting from the moment when the member makes the payment. The Refund may take few days to reflect to your Payment Method which is managed by 2checkout.com.
Since D5 Creation is offering non-tangible goods, we strongly believe that you will take your time to check our products from our Demo Server and make sure you are fully satisfied before joining or purchasing. Please Contact Us if you need further information.
We make simple and easy to use WordPress Themes maintaining Quality. We are sure, you will like them to use and there won’t be any refund issue. We appreciate your understanding and cooperation. We will certainly rectify all issues with downloads, if you have any issues, you can report it to the support forum at https://d5creation.com/forum
No returns / refunds will be offered for digital products except if the product you’ve purchased is:
- then you do have the option to request a refund.
We also reserve the right to refuse a refund in following situations:
D5 Creation offers a full or partial refund within 15 business days starting from the moment when the member makes the payment. In this case D5 Creation has the right to ask questions for the refund and we have also the right NOT to offer the refund if we see reasonable.
Please also note that:
The above notice applies to all of our Membership Plans.
There are no refunds for purchased services. You may of course cancel anytime, but because of the nature of services, because it requires hands-on time and work to be spent by staff which cannot be returned, refunds naturally are not possible.
Please Contact Us if you need any further information.