D5 Creation Forum

Open Forum for D5 Creation's Members and Visitors

Before requesting any support Please search the Forum First. You may find your desired answer. This will save your waiting time and will save our working hour. We may not answer the question which we have already answered. You should also read our Support Policy

AFTER PAYMENT THE STATUS MEMBER IS FREE why ?

Front Page D5 Creation Forum General Questions AFTER PAYMENT THE STATUS MEMBER IS FREE why ?

This topic contains 1 reply, has 2 voices, and was last updated by  D5 Creation 3 years, 6 months ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #8741

    SOFIA RIVERA
    Participant

    I have done payment with paypal, all was correct but the status of member is FREE and is not possible download the theme. After 3 hours dont change status…….

    #8742

    D5 Creation
    Keymaster

    Greetings from D5 Creation!
    2CHECKOUT.COM checks the FRAUD STATUS. This process may take several minutes. This is done to ensure your security so that no unauthorized person can use your payment method. After Passing the FRAUD STATUS successfully the membership changes automatically.

    But, your Membership was not updated automatically because you Registered using one E-Mail and Paid using another E-Mail. Anyway, we have updated your Membership. You can download your Desired Theme Now.

    You can follow This Tutorial for Theme Installation https://d5creation.com/themeinstall/

    We apologize for the delay.

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.