Thanks for the replies everyone – OK to clarify.
I am using Photoshop CS5 to edit the images. I had 1000px x 288px with a 72 res. However, I am a bit confused as to the “Crop your photos to the above ratio… that will resolve your issues.” What is the above ratio? 1050px by 400px? What do you mean by crop to that ratio?
Again, thanks a lot. I hope I’m able to resolve this issue soon!