Logo appears blurry in SunRain

[Julie Gomes]

Under the “header image” section, I have uploaded my logo in the suggested size of 300×90 in both low (72dpi) and high resolutions (300dpi), also in much larger dimensions, and in different formats (JPG and PNG)… but no matter what I do, it still appears very blurry. What are the exact specs and format I should be using to have my logo appear crisp and clear? Thank you!

[D5 Creation]

You should show your site and logo image

[Julie Gomes]

My site is: http://cata-farmworkers.org/testing/

I have tried every single size, resolution and format but nothing is working. I am a graphic designer so I do understand resolution and graphic quality. This has me completely baffled!

[D5 Creation]

It may be due to the WordPress Core settings for Media and/or any Plugins for image optimization. We are confirming you that the Theme doesn’t compress the image itself. The Appearance > Header is a WordPress Core feature.

BTW, we found that you have removed the WordPress and D5 Creation Credits from your site’s footer. How do we get inspirations for Free Theme Development if you don’t provide us any credit for the CMS and Theme ?

[Julie Gomes]

Thank you very much. I have updated my plugins and deleted ones I don’t use. I also disabled some plugins, but the logo is still blurry. I don’t have any image optimizer plugins on the site. So I have no idea how to fix this. As you suggested, I will research the WordPress Core settings for media, but this falls a bit outside of my expertise. All of the other images throughout the website come through clearly, it’s only the logo that’s being affected.

I am more than happy to pay for the extended version of the theme, but $59.99 is quite expensive? And what happens after one year? Or am I forced to pay $499.99 to have the credits removed permanently? Feel free to email me directly and we can talk further.

[D5 Creation]

Theme doesn’t have any code for reducing the Image Quality. But the Uploader crops the image in Free Version. In Extend Version, you can use Larger Image Proportionately to 300px X 90 px which will not be cropped. Suppose, you can use any image with 600px X 180px in Extend Version. That will not be stretched

For Membership Options, please find the Membership Page and the FAQs. We have also sent you an E-Mail. You can continue using the Theme with ONE THEME Membership but you will not be able to download the Theme after one year.

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