Before requesting any support Please search the Forum First. You may find your desired answer. This will save your waiting time and will save our working hour. We may not answer the question which we have already answered. You should also read our Support Policy

New to WordPress/Simplify

Tagged: beginner

This topic has 3 replies, 2 voices, and was last updated 5 years ago by D5 Creation.

Viewing 4 posts - 1 through 4 (of 4 total)

Author

Posts
November 12, 2019 at 10:43 am #10876

Tai Chai
Participant

Hi all, I have been asked to take over a website created by someone else.
For the front page, I updated the banner images and they show up immediately, but after editing the Front Page Heading Description, the update does not show up. Do I have to publish something? Browser cache is cleared.

Also the theme is “Simplify Child”. There is an update to the “Simplify” theme. If I install the update, it will cascade to the Child, right?

Thanks!

November 12, 2019 at 2:02 pm #10877

D5 Creation
Keymaster

What is your Site URL ? Please let us know first.

You can update the Theme Settings, Headings, Featured Boxes from WP-Admin > Appearance > Customize for the Free Version and from WP-Admin > Appearance > SIMPLIFY Options for the Extended Version.

Normally, Theme update doesn’t affect the site content. You can find This Theme Update Tutorial helpful: https://d5creation.com/themeupdate/

November 13, 2019 at 10:13 am #10879

Tai Chai
Participant

Hi, the site is kathaktoronto.com and right now on the front page it says
Welcome to Kathak Toronto
Kathak classes and performances in Toronto, Scarborough, and Brampton
Combining skill and passion, and reflecting a great respect for tradition

I edited the Front Page Heading Description and removed “Scarborough, and Brampton” and saved but the website is not updated.

November 13, 2019 at 1:28 pm #10880

D5 Creation
Keymaster

First of all Impressive Customization and Design of your Site using the one of the Most Popular Themes at WordPress History SIMPLIFY.

The issue must be related to your site Specific. If you have any Caching Plugin or Caching System like CloudFlare, you should also Clear/Purge the Cache.

Please find that we have changed the Text in our Test Environment for both the Free and Extended Version of SIMPLIFY and is working without any issue. Your site is running on SIMPLIFY 3.9 when the Latest Version is 5.1: https://wordpress.org/themes/simplify/
You may update your site with the Latest Version of SIMPLIFY.

SIMPLIFY Free Version:

SIMPLIFY Extended Version:

We believe that, the Theme has no issues like you are facing. It is something from the Customization of your site. You may take our Custom Service if you want us to investigate the issue and fix.
Author

Posts