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  • #10876
    Tai Chai

    Hi all, I have been asked to take over a website created by someone else.
    For the front page, I updated the banner images and they show up immediately, but after editing the Front Page Heading Description, the update does not show up. Do I have to publish something? Browser cache is cleared.

    Also the theme is “Simplify Child”. There is an update to the “Simplify” theme. If I install the update, it will cascade to the Child, right?


    D5 Creation

    What is your Site URL ? Please let us know first.

    You can update the Theme Settings, Headings, Featured Boxes from WP-Admin > Appearance > Customize for the Free Version and from WP-Admin > Appearance > SIMPLIFY Options for the Extended Version.

    Normally, Theme update doesn’t affect the site content. You can find This Theme Update Tutorial helpful: https://d5creation.com/themeupdate/

    Tai Chai

    Hi, the site is kathaktoronto.com and right now on the front page it says
    Welcome to Kathak Toronto
    Kathak classes and performances in Toronto, Scarborough, and Brampton
    Combining skill and passion, and reflecting a great respect for tradition

    I edited the Front Page Heading Description and removed “Scarborough, and Brampton” and saved but the website is not updated.

    D5 Creation

    First of all Impressive Customization and Design of your Site using the one of the Most Popular Themes at WordPress History SIMPLIFY.

    The issue must be related to your site Specific. If you have any Caching Plugin or Caching System like CloudFlare, you should also Clear/Purge the Cache.

    Please find that we have changed the Text in our Test Environment for both the Free and Extended Version of SIMPLIFY and is working without any issue. Your site is running on SIMPLIFY 3.9 when the Latest Version is 5.1: https://wordpress.org/themes/simplify/
    You may update your site with the Latest Version of SIMPLIFY.

    SIMPLIFY Free Version:

    SIMPLIFY Free Customizer


    SIMPLIFY Extended Version:

    SIMPLIFY Theme Options

    SIMPLIFY Extend

    We believe that, the Theme has no issues like you are facing. It is something from the Customization of your site. You may take our Custom Service if you want us to investigate the issue and fix.

Viewing 4 posts - 1 through 4 (of 4 total)
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