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problems downloading simplify extend version

Front Page D5 Creation Forum General Questions problems downloading simplify extend version

  • This topic has 7 replies, 4 voices, and was last updated 10 years ago by D5 Creation.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #3233
    Andres Jimenez
    Participant

    hi all.
    How do I download the version of the theme simplify extend. I give in “download extend version” and just sends me my profile but not download anything. and when I try to do it again and tells me to download it.
    I do?
    Thx Andres

    #3998
    D5 Creation
    Keymaster
    Quote:
    Quote from BLDragon on February 14, 2013, 07:52
    hi all.
    How do I download the version of the theme simplify extend. I give in “download extend version” and just sends me my profile but not download anything. and when I try to do it again and tells me to download it.
    I do?
    Thx Andres

    If you read the Membership Page and Simplify Theme Page carefully you will find that only the DEVELOPER Members can download and use Extend Edition Themes.

    #4048
    Anonymous
    Inactive

    HI D5!

    I was looking forward to downloading the extended version as well. I signed up, became a free member, then paid for the 6 months membership, and then when I tried to download the Simplify Extend version, it brought me to my profile page. So how do I download the Simplify Extend? I clicked on the button at the middle of the page which indicates I should be able to do so. Please help.

    #4049
    D5 Creation
    Keymaster
    Quote:
    Quote from MMM on February 26, 2013, 11:16
    HI D5!

    I was looking forward to downloading the extended version as well. I signed up, became a free member, then paid for the 6 months membership, and then when I tried to download the Simplify Extend version, it brought me to my profile page. So how do I download the Simplify Extend? I clicked on the button at the middle of the page which indicates I should be able to do so. Please help.

    We see that your Membership Level is STARTER. The above answer is also applicable for you.

    #4069
    Anonymous
    Inactive

    Would you like nice referrals and more business in the future? then treat your customers the way you would want to be treated. I requested a refund because I am not getting what I paid for and you have denied that. Good business practices in today’s world get you farther with honey than vinegar. I want my money back. Please see to it that this is done immediately. Thank you!

    #4071
    D5 Creation
    Keymaster
    Quote:
    Quote from MMM on March 3, 2013, 13:02
    Would you like nice referrals and more business in the future? then treat your customers the way you would want to be treated. I requested a refund because I am not getting what I paid for and you have denied that. Good business practices in today’s world get you farther with honey than vinegar. I want my money back. Please see to it that this is done immediately. Thank you!

    We mentioned in our Membership Page Clearly that the Extend Editions are for the DEVELOPER Members only. We also mentioned it in our Theme Pages. If you don’t read those is that our fault? Please read our ToS and the FAQ Section of Membership Page. We also mentioned that Refund is not possible after the Membership has created.

    Quote:
    I. Refund policy
    Since D5 Creation is offering non-tangible goods we do not issue refunds after the membership is made, which you are responsible for understanding upon registering at our site. Please take your time to check our products from our demo server and make sure you are fully satisfied before joining or purchasing. Please Contact Us if you need further information.

    You can still use our other Pro Themes. You can find all of our Themes Here.

    #4949
    David Coons
    Participant

    You are very misleading about what you get for the starter package and I see that it is a scam to get people to buy quickly so that you get their money and do not have to issue a refund. I will do every thing in my power to flame you on my website and every social media option there is. judging by your responses to all the help questions above you have very little consideration for your customers. I guess I am stuck with you for 6 months since I cant get a refund and can’t afford to go any where else.You must be so proud.As I have said you are very misleading and have extremely shady business practices.

    #4950
    D5 Creation
    Keymaster
    Quote:
    Quote from dcoons on April 24, 2014, 20:33
    You are very misleading about what you get for the starter package and I see that it is a scam to get people to buy quickly so that you get their money and do not have to issue a refund. I will do every thing in my power to flame you on my website and every social media option there is. judging by your responses to all the help questions above you have very little consideration for your customers. I guess I am stuck with you for 6 months since I cant get a refund and can’t afford to go any where else.You must be so proud.As I have said you are very misleading and have extremely shady business practices.

    We apologize if our information doesn’t make you clear. We have issued refund of Your STARTER Payment. Please consider that, there are several pages including the Profile Page, Membership Page, ToS where we clearly mentioned that STARTER Members are not eligible for Extend Themes.

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