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Small Business Pro – Header graphic won't display

Front Page D5 Creation Forum General Support Small Business Pro – Header graphic won't display

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  • #6706
    Jace Tuttle


    We really like the Small Business Theme. And wanted to utilize additional features, so I just upgraded to Pro.

    For starters, the upgrade has been a headache as several custom settings are necessary to be done manually all over again. Most issues I’m finding are answered through this forum.

    However, the task that is frustrating right now, is the custom Header Image (300×90) will not display. The Page title overrides it. The graphic is selected under ‘Current Header’ of ‘Header Image’ under Customize. Still does not display.

    I have attempted to go to Appearance > Options > General Options > and select Company Logo, however the Upload button does not do anything. I have attempted this is Chrome, IE, and Firefox, all JUST updated to attempt this fix, and they all react the same.

    I attempted to disable Theme Settings box under General Options, just to see if it makes a difference, and not.

    Please help.Thanks!

    Jace Tuttle

    Interestingly enough, I’ve decided to troubleshoot comparing the code of the Free vs the Pro. Replaced the following line from the Pro version

    With this from the free version, and it’s successful. Go figure.

    <a href="<?php echo esc_url( home_url( '/' ) ); ?>"><img class="site-logo" src="<?php header_image(); ?>"/></a>

    However, my troubles now are getting the homepage to show the static page down below as page id 364 on the Pro version. Again, Live preview on the free, it works fine. But not on Pro. Have I missed a checkbox somewhere?

    Jace Tuttle

    Found that clicking the ‘Show on Front Page’ box on posts will put the content into a thumbnail down there, but not the entire page, like Free was… Hm.. Why is the ‘upgrade’ such a learning curve

    D5 Creation

    The Upload button should work without any reason. The Upload system is a WordPress Core Feature. That is dependent on JavaScripts and jQuery. Your computer should have support for these.

    You should use Small Business Extend. Extend is the ultimate version. We shall not upgrade the Pro anymore because we have discontinued the STARTER ans ADVANCED Membership. We have sent you the Extend Version in your E-Mail. Please install that just like a new one. All of your settings will remain same.

    For Static Page you should set to show the page or posts from Appearance > Small Business Options and Settings > Reading.

    If you want us to check your site please provide us the Site URL, One Temporary Admin ID and Password Here.

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