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Terrible Subsciption Process Has Left Me Having Paid, with No Link or anything to DOWNLOAD MY TEMPLATE

Front Page D5 Creation Forum General Support Terrible Subsciption Process Has Left Me Having Paid, with No Link or anything to DOWNLOAD MY TEMPLATE

  • This topic has 1 reply, 2 voices, and was last updated 11 years ago by D5 Creation.
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  • Author
    Posts
  • #3216
    Todd Oldfield
    Participant

    I am pissed.

    My god, this is a terrible way to start this working relationship.

    I just attempted 4 times to upgrade my membership being denied each time.

    Finally, my bank calls me, verifys, approves the transaction, but it shows I am still a FREE member.

    So, basically you have my $50 and I have no ability to download and install the templates I need.

    Nor, am I suppose to have email support.

    PLEASE FIX THIS ASAP.

    ~Todd Oldfield

    #3921
    D5 Creation
    Keymaster
    Quote:
    Quote from dadinator2009 on February 6, 2013, 06:26
    I am pissed.

    My god, this is a terrible way to start this working relationship.

    I just attempted 4 times to upgrade my membership being denied each time.

    Finally, my bank calls me, verifys, approves the transaction, but it shows I am still a FREE member.

    So, basically you have my $50 and I have no ability to download and install the templates I need.

    Nor, am I suppose to have email support.

    PLEASE FIX THIS ASAP.

    ~Todd Oldfield

    Hello,

    We apologize for any inconvenience.
    We checked our user base, payment history and other ways but we didn’t find any payment from your e-mail id registered with D5 Creation. We see that you registered with D5 Creation on February 05, 2013 and after that time we don’t have any STARTER Member Payment. All the payments were done for ADVANCED and DEVELOPER after February 05, 2013.

    Please let us know if you paid using another e-mail id or not.

    Please mention your payment Sale Number which was sent from 2checkout.com. We will take care your issue with higher priority.

    Thanks

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