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Unable to change website color through Customized design

Front Page D5 Creation Forum General Support Unable to change website color through Customized design

  • This topic has 12 replies, 2 voices, and was last updated 11 years ago by D5 Creation.
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #3490
    Mark Warburton
    Participant

    I have sent through an email.
    Kind Regards

    #4772
    D5 Creation
    Keymaster
    Quote:
    Quote from acacialaw on December 4, 2013, 05:59
    Using the color tab in simplicity options I can no longer seem to change the color layout of my website.
    They seem to be stuck to the default.

    This occurred after you helped me with an issue regarding the slider yesterday. I’m unsure how to proceed.

    Would you like temporary access?

    Please provide the Site URL, a Temporary Admin ID and Password to [email protected]

    #4773
    Mark Warburton
    Participant

    I just added you to the site.
    http://www.acacialaw.com.au

    #4774
    D5 Creation
    Keymaster

    Please send the Temporary Admin ID and Password.

    #4775
    Mark Warburton
    Participant

    You have been made a temporary administrator and it says you have been registered on the site.

    #4776
    D5 Creation
    Keymaster

    It’s ok but we need the access information, right? Please send the ID and Password to [email protected]

    #4777
    Mark Warburton
    Participant

    My apologies, this issue has been resolved. Thank you.

    #4778
    Mark Warburton
    Participant

    Unfortunately while the issue was resolved it has since subsisted. I am no longer able to change colour through the color ‘Custom Style Code’ in simplicity options.

    I have given you access and an email should arrive shortly, it would be great if you could take a look.

    Kind regards.

    #4779
    D5 Creation
    Keymaster

    We received an e-mail but the e-mail but the links are not working.

    #4780
    Mark Warburton
    Participant

    I assume you have since gained access as there has been activity on the site?
    It also says you have registered as an administrative user.

    #4781
    D5 Creation
    Keymaster
    Quote:
    Quote from acacialaw on December 12, 2013, 10:42
    I assume you have since gained access as there has been activity on the site?
    It also says you have registered as an administrative user.

    Unfortunately we couldn’t visit or log in your site. We could visit the log in page only. Please don’t create any user using any plugin for us. You should manually create a Temporary Admin ID and Password for us.

    #4762
    Mark Warburton
    Participant

    I have sent through an email.
    Kind Regards

    #4763
    D5 Creation
    Keymaster

    We found some extra characters which are not created from Theme Functions. We assume that those are created from any Plugins. Unfortunately you restricted the Plugins from the User ID you provided. That’s why we could not check which plugin is responsible to generate those unnecessary tags.

    The unnecessary tags are:

    Code:
    <p>, <br />, </p>

    You should remove those tags.

    You are using the following code in the Custom Code within Head Area of Theme Option which is not correct.

    Code:
    <p>.box_skitter { background: transparent; }<br />
    #commentsbox { display: none; }</p>

    You should use this:

    Code:
    <style>.box_skitter { background: transparent; }
    #commentsbox { display: none; }</style>
Viewing 13 posts - 1 through 13 (of 13 total)
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