Unable to change website color through Customized design

[Mark Warburton]

I have sent through an email.
Kind Regards

[D5 Creation]

Quote:

Quote from acacialaw on December 4, 2013, 05:59
Using the color tab in simplicity options I can no longer seem to change the color layout of my website.
They seem to be stuck to the default.

This occurred after you helped me with an issue regarding the slider yesterday. I’m unsure how to proceed.

Would you like temporary access?

Please provide the Site URL, a Temporary Admin ID and Password to [email protected]

[Mark Warburton]

I just added you to the site.
http://www.acacialaw.com.au

[D5 Creation]

Please send the Temporary Admin ID and Password.

[Mark Warburton]

You have been made a temporary administrator and it says you have been registered on the site.

[D5 Creation]

It’s ok but we need the access information, right? Please send the ID and Password to [email protected]

[Mark Warburton]

My apologies, this issue has been resolved. Thank you.

[Mark Warburton]

Unfortunately while the issue was resolved it has since subsisted. I am no longer able to change colour through the color ‘Custom Style Code’ in simplicity options.

I have given you access and an email should arrive shortly, it would be great if you could take a look.

Kind regards.

[D5 Creation]

We received an e-mail but the e-mail but the links are not working.

[Mark Warburton]

I assume you have since gained access as there has been activity on the site?
It also says you have registered as an administrative user.

[D5 Creation]

Quote:

Quote from acacialaw on December 12, 2013, 10:42
I assume you have since gained access as there has been activity on the site?
It also says you have registered as an administrative user.

Unfortunately we couldn’t visit or log in your site. We could visit the log in page only. Please don’t create any user using any plugin for us. You should manually create a Temporary Admin ID and Password for us.

[Mark Warburton]

I have sent through an email.
Kind Regards

[D5 Creation]

We found some extra characters which are not created from Theme Functions. We assume that those are created from any Plugins. Unfortunately you restricted the Plugins from the User ID you provided. That’s why we could not check which plugin is responsible to generate those unnecessary tags.

The unnecessary tags are:

Code:

<p>, <br />, </p>

You should remove those tags.

You are using the following code in the Custom Code within Head Area of Theme Option which is not correct.

Code:

<p>.box_skitter { background: transparent; }<br />
#commentsbox { display: none; }</p>

You should use this:

Code:

<style>.box_skitter { background: transparent; }
#commentsbox { display: none; }</style>

[Author]

Posts