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  • This topic has 6 replies, 4 voices, and was last updated 11 years ago by D5 Creation.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #3299
    Ridho Wijaya
    Participant

    Hello,

    I already upgrade to developer membership, but my account still Free member.
    My order Number : 4950245842

    Could you change my account from Free to Developer soon, please..

    Thanks..

    #4157
    Ridho Wijaya
    Participant

    Hi…

    Please Reply…

    #4158
    D5 Creation
    Keymaster
    Quote:
    Quote from ridho on March 19, 2013, 15:29
    Hi…

    Please Reply…

    Hello,

    Greetings from D5 Creation!
    We apologize for any inconvenience. Your payment was not successfully passed the Fraud Test. Your Payment was refunded by 2CHECKOUT.COM Once the payment passes the Fraud Test the membership is upgraded automatically.

    For any complain Please Contact to 2checkout.com

    Thanks

    #4193
    Cahyo Yudha Utomo
    Participant

    Greeting…..

    I already upgrade to starter membership, but my account still Free member.
    My order Number : 4952776962

    Could you change my account from Free to Starter soon, please..

    Thank you

    #4194
    D5 Creation
    Keymaster
    Quote:
    Quote from CahyoYU on March 21, 2013, 14:42
    Hello,

    I already upgrade to developer membership, but my account still Free member.
    My order Number : 4952776962

    Could you change my account from Free to Developer soon, please..

    Thanks..

    Hello,

    Greetings from D5 Creation!
    We apologize for any inconvenience. Your payment is in Pending Status for the Fraud Test. Once your payment will pass the Fraud Test Successfully the Membership Level will automatically be upgraded. We see that there is no Order with Sale#4952776962. We found an Order from your E-Mail which is Sale # 4952776950 and is for STARTER Membership, not for DEVELOPER Membership. If the Order will not pass the Fraud Test the payment will be refunded.

    Please consider that we don’t process any Payment within D5 Creation Site. 2CO does this for us. For any complain Please Contact to 2checkout.com

    Thanks

    #4246
    Jorj Ghazal
    Participant

    Hi,
    I have upgraded to Developer level but my profile still shows Free, here is my order number: 4959536146

    Can you please verify the status for me?

    Thanks,
    Jorj

    #4247
    D5 Creation
    Keymaster
    Quote:
    Quote from DeerD5 on March 30, 2013, 17:05
    Hi,
    I have upgraded to Developer level but my profile still shows Free, here is my order number: 4959536146

    Can you please verify the status for me?

    Thanks,
    Jorj

    Hello,

    Greetings from D5 Creation!
    2CHECKOUT.COM checks the ANTI FRAUD STATUS. This process may take several minutes. This is done to ensure your security so that no unauthorized person can use your payment method. After Passing the ANTI FRAUD STATUS successfully the membership changes automatically.

    We see that your Membership has been changed to DEVELOPER by this time and you have been notified by e-mail. You can download and install the Pro and/or Extend Versions now.

    Thanks

Viewing 7 posts - 1 through 7 (of 7 total)
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