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upgraded to the developer membership but still listed as FREE member

Front Page › D5 Creation Forum › General Questions › upgraded to the developer membership but still listed as FREE member

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • February 13, 2013 at 4:19 am #3229
    Stanislav Karsten
    Participant

    I upgraded to the developer membership but still listed as FREE member. The payment was received and approved, I have email confirmation.

    How long is it going to take to change the membership status?

    February 13, 2013 at 4:24 am #3985
    Stanislav Karsten
    Participant

    Here is the Order Number : 4923706694

    February 13, 2013 at 4:30 am #3986
    Stanislav Karsten
    Participant

    anybody there?????????????

    February 13, 2013 at 5:23 pm #3989
    D5 Creation
    Keymaster
    Quote:
    Quote from skarsten on February 13, 2013, 04:30
    anybody there?????????????

    Sorry for Late Responding. We replied your e-mail and another Forum Topic as follows.

    Hello,

    Greetings from D5 Creation!
    2CHECKOUT.COM checks the ANTI FRAUD STATUS. This process may take several minutes. This is done to ensure your security so that no unauthorized person can use your payment method. After Passing the ANTI FRAUD STATUS successfully the membership changes automatically.

    We see that your Membership has been changed to DEVELOPER by this time and you have been notified by e-mail. You can download and install the Pro Versions now.

    Thanks

    June 30, 2013 at 8:02 pm #4527
    Steve Valencia
    Participant

    I too made an upgrade purchase and have not received my change in subscription. Why? It was made days ago! Order 5025527403 email conformation from 2.co.com.

    June 30, 2013 at 10:27 pm #4528
    D5 Creation
    Keymaster
    Quote:
    Quote from [email protected] on June 30, 2013, 20:02
    I too made an upgrade purchase and have not received my change in subscription. Why? It was made days ago! Order 5025527403 email conformation from 2.co.com.

    Hello,
    Greetings form D5 Creation!
    We are sorry for any inconvenience.

    We replied your Forum Topic and replied the details to your E-Mail. Please find the reply in your E-Mail.
    (You may not receive our e-mails from [email protected]. So we are sending from [email protected] e-mail too.)

    Thanks

    September 27, 2020 at 8:59 am #11207
    Faysal Ramsis
    Member

    7 years later; same problem.

    Order nr #133493368

    ….sigh

    September 29, 2020 at 12:34 am #11211
    D5 Creation
    Keymaster

    We believe that we have updated your membership to DEVELOPER Manually. We are sorry for the issue.

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