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D5 Creation

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Viewing 50 posts - 1,001 through 1,050 (of 1,897 total)
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  • D5 Creation
    Keymaster

    These issues were raised from the WP Super Cache Plugin. You should delete the cache every time when you will update the Site. You can delete the cache from Here. There are not Theme Issues.

    Issues Fixed!

    Please consider that we can take care on Theme Issues only. When the issue is not raised from the Theme, you are requested to contact us.

    D5 Creation
    Keymaster

    We are confirming you that Theme can accept any HTML, JavaScript, jQuery, CSS, iFrame etc. in the Banner Video. We didn’t find any problem in Theme.

    In your case, your banner video box may be using wrong code or it may be a caching issue. You can try clear your browser caches. It may be raised from any Plugins too. Old version of video file is showing from any caching plugin or file directory. These are not related with Themes. Themes don’t have any control over file upload and delete system. Those are controlled by WordPress Core or Plugins. In that case you should clear/purge the cache. You should also check the codes and make sure those are proper.

    Some old IE Versions may not support HTML5. If you consider those IE versions you should YouTube Video instead of HTML5 video.

    If you want us to check your sites please provide the following information to E-Mail Support

    – Site URL
    – Temporary Admin ID and Password

    D5 Creation
    Keymaster

    The Video Should be .mp4 format. Please consider that These are not Theme Issues. Theme can accept any HTML, JavaScript, jQuery, CSS, iFrame etc. in the Banner Video. You should use proper HTML5 or other supported formats there.

    We have also found that you are using the link http://miclending.net/wp-content/uploads/2014/11/realtyabc10.mp4 for video but there is no such file. The link is generating a 404 Not Found Error.

    D5 Creation
    Keymaster

    We can find the Video in Your Site as expected without any issue. You may have old browser cache/history. You should clear the Browser Cache/History.

    Unfortunately, we don’t work with Video Editing. You can find one searching Google.

    D5 Creation
    Keymaster

    It is better to join that two videos into one using any video editor. You may find lots of free software or online tools for this.

    in reply to: New theme not working like it should #6331
    D5 Creation
    Keymaster

    🙂

    in reply to: Website gone…? #6327
    D5 Creation
    Keymaster

    We are sorry for the mistake. We have corrected that for further use of any users. It would be better if you mentioned that the problem raised after using that code. Thus we could correct the issue quickly. Anyway, Thank You for being with us! 🙂

    in reply to: Website gone…? #6320
    D5 Creation
    Keymaster

    You used the following code in the Custom Code within Head Area Box

    <style>#header { background: #0c5494; }<style>

    When the code should be

    <style>#header { background: #0c5494; }</style>

    Issue fixed but please use appropriate code. Please consider that these type of checking takes much time from us which increases the response time of others. This was not a Theme issue at all.

    in reply to: Website gone…? #6319
    D5 Creation
    Keymaster

    Please provide the Site URL, One Temporary Admin ID and Password Here so that we can check your site.

    D5 Creation
    Keymaster

    Please use This

    in reply to: Website gone…? #6312
    D5 Creation
    Keymaster

    There is any Caching Plugin in your site. You should purge the cashes or disable the caching plugin. The site is showing from the cache, not form the database. It doesn’t affect to a new theme because the theme has not cached yet.

    BTW, what is your site url? You can also provide the Site URL, One Temporary Admin ID and Password Here if you want us to check your site.

    in reply to: Website gone…? #6307
    D5 Creation
    Keymaster

    You should control your plugins, mainly the caching plugins. This is not a Theme Issue.

    in reply to: Change Header Color in Theme SIMPLIFY EXTEND #6305
    D5 Creation
    Keymaster

    🙂

    in reply to: Change Header Color in Theme SIMPLIFY EXTEND #6303
    D5 Creation
    Keymaster

    Please use the following code in the Appearance > Simplify Options > General Options > Custom Code within Head Area Box

    <style>#header { background: #FFFFFF; }</style>

    This Tutorial may Help you for further styling.

    in reply to: Simplify Extend – Slider not showing on front page #6296
    D5 Creation
    Keymaster

    Somehow your database was not passing the options values. That’s why none of the front page elements were found. We just activated another Theme and then activated Simplify Extend.

    Your Database is passing the values now. Your site is working without any issue. This was not a Theme Issue.

    in reply to: Simplify Extend – Slider not showing on front page #6294
    D5 Creation
    Keymaster

    Please write HERE with your Site URL, One Temporary Admin ID and Password so that we can check your site.

    in reply to: Simplify (Free Version) Slider on Main Page #6289
    D5 Creation
    Keymaster

    You will find lots of tutorials in the web on WordPress and Themes. You will also find some tutorials in YouTube on Simplify Extend. The Free Version of Simplify had no Slide before but we have already added 03 Slide option including many new features too.

    in reply to: How I can Download the Theme that I was Purchase ? #6267
    D5 Creation
    Keymaster

    We believe that you were able to download the Theme.

    in reply to: Change simplify posts backround #6266
    D5 Creation
    Keymaster

    Yes, you can change. Please read This Topic.

    in reply to: Change simplify posts backround #6257
    D5 Creation
    Keymaster

    Appearance > Background

    in reply to: Selfie Extend Theme service box header won't change #6253
    D5 Creation
    Keymaster

    One of our Developers will check this issue asap

    in reply to: sunrain theme #6248
    D5 Creation
    Keymaster

    in reply to: Selfie Extend Theme service box header won't change #6245
    D5 Creation
    Keymaster

    Please download the latest version again, extract the ZIP folder and replace the contents of front-page.php and options.php from Appearance > Edit with respective files’ contents

    in reply to: Couldn't download the searchlight lite theme: #6243
    D5 Creation
    Keymaster

    Do you have any additional questions?

    in reply to: Reservation Plugin #6242
    D5 Creation
    Keymaster

    We are sorry for late responding. You can use the Direct E-Mail Support in case you want rapid response.

    Reservation is a Plugin Territory as per the WordPress Theme Review Guidelines and you may know that all of our Themes are WordPress Approved. You can find lots of Free Reservation Plugin searching with the word Reservation from WP-Admin > Plugins > Add New. We found easyReservations plugin a good one for WidGets which is used in our Demo.

    in reply to: 2nd "theme" page #6240
    D5 Creation
    Keymaster

    We are sorry for late Responding. You are requested you use the E-Mail Support for rapid response.

    Unfortunately, Front Page Design can’t be used for other pages without modifying the theme as per your need. You need to create a separate Template File. It is a Major Customization.

    in reply to: Easy Theme Slider Images #6238
    D5 Creation
    Keymaster

    @ mark nguyen,
    So Far we know you didn’t download the Easy Extend Theme. If you want the Slides for CORPORATE Theme you can do it in two ways.

    You can show the Slides either from the images of WP-Admin > Appearance > CORPORATE Options > Slides or can show from Posts/Pages.

    FROM OPTIONS:
    You can upload images in the WP-Admin > Appearance > CORPORATE Options > Slides and Save Options

    or FROM POSTS/PAGES
    You can upload only one Featured Image in a post/page. You can use the Featured Images for all posts which you want to show in the Slider. Suppose You have the following Posts/Pages

    1. A nice article 01
    2. A nice article 02
    3. A nice article 03
    4. A nice article 04
    5. A nice article 04

    You can add only one Featured Image for First Post. But you can add Featured Images for all the 5 posts separately. Then if you check the box Sow in Slides for 1, 3, 4, 5 posts those will be shown in the Slide. 02 will not be displayed in the Slide.

    in reply to: NewsPress theme ad sizes #6237
    D5 Creation
    Keymaster

    🙂

    in reply to: Win a STARTER Membership for FREE! #6236
    D5 Creation
    Keymaster

    We wish for your success!

    in reply to: Free to Member Web #6186
    D5 Creation
    Keymaster

    We found that you have downloaded CORPORATE Pro. You should download CORPORATE Extend from the CORPORATE Theme Page. CORPORATE Extend is the highest Level Theme. We can’t understand how you went to the blog post instead of the Theme Page. You can go to all of our Theme Page from Here.

    If you want us to install the Theme for you, you can provide us one Temporary Admin Id and Password with site URl to E-Mail Contact

    in reply to: Free to Member Web #6184
    D5 Creation
    Keymaster

    🙂

    in reply to: Free to Member Web #6178
    D5 Creation
    Keymaster

    Please follow the following Options:

    – Log in to D5 Creation site and Download the CORPORATE Extend
    – Log in to the WordPress Administration Panel of your site
    – Select the Appearance panel, then Themes
    – Select Add New, then Upload Theme
    – Use the Upload link in the to upload a zipped copy of a Theme that you have previously downloaded to your machine
    – Click Choose File to locate a Theme you would like to use
    – Click Install Now
    – Click Activate

    You will not loss any of your data.

    If you want us to install the Theme for you, you can provide us one Temporary Admin Id and Password with site URl to E-Mail Contact

    in reply to: NewsPress theme ad sizes #6177
    D5 Creation
    Keymaster

    Normally we do more than our Support Policy Permits. But should be considered that we can show you the way but we can’t implement things to our User’s sites. It is a matter of joy that Our users are pleased with our Support Services.

    in reply to: Couldn't download the searchlight lite theme: #6176
    D5 Creation
    Keymaster

    The Free Version is in Review Process of WordPress.org Theme Review Team. Unfortunately, the Free Version will not be available until they finish the Review. You may know that All of our Themes are WordPress.org TRT Approved.

    in reply to: D5 creation logo #6167
    D5 Creation
    Keymaster

    We believe that we have replied your E-Mail Support Request. Please find the option in the Following Image. All of our Extend Edition Themes have This Option. In your E-Mail you mentioned the site http://www.realtyabcinc.net which is on CORPORATE Lite ( Free Version ). If you want the option in this site you need to install the CORPORATE Extend. Please don’t hesitate to let us know if you have any further questions.

    Thanks

    in reply to: News Press hide "Options" in backend #6161
    D5 Creation
    Keymaster

    You can set some user role to Editor. You can also control the WordPress Dashboard features using any appropriate User Role Type Plugins.

    in reply to: Need update for Danish lang. #6160
    D5 Creation
    Keymaster

    Jan is right. You may change the font.

    in reply to: Purchased Single Theme, What is the Next Step? #6137
    D5 Creation
    Keymaster

    You can find the Advanced Features of Extend Version in the Specific Theme Page

    in reply to: NewsPress theme ad sizes #6120
    D5 Creation
    Keymaster

    You have full freedom to use the size. The maximum size will be the container / content size. It is your decision how you will add the ads. If you use image and if it will be larger than the container in width, the image will be automatically adjusted with the container to 100%. If you use javascript ads like Google AdSense the ad has pre defined width. You can use HTML to set the position to left, center or right. Because the Theme is Responsive, the width is dependent on Device Screen. So, we can’t specify any dimension in pixel. It is you who will take the decision about the Ad Size. You can Visit This Site and This Site to see how they are managing Ads. You should go to their Single News Page, too.

    in reply to: Rotating images not showing on ipad #6091
    D5 Creation
    Keymaster

    The 3D Slide needs Flash Installed and JavaScripts activated in the devices. If your device has these you can test deactivating the responsive layout.

    in reply to: Need update for Danish lang. #6089
    D5 Creation
    Keymaster

    It is a database issue. You should set your database language to UTF8 or something Unicode

    in reply to: Google Pagespeed Image Optomization #6045
    D5 Creation
    Keymaster

    These are not related with Themes. You may purge your cache.

    in reply to: Line Under Each Page Title doesnt Disappear as u mouse over it #6042
    D5 Creation
    Keymaster

    What is the Theme Name among our 41 Themes and what is the Site Url?

    in reply to: Blog Categories Widget Works for Some Categories, not others #6040
    D5 Creation
    Keymaster

    Unfortunately, this is not a Theme Issue. You should check your category slugs properly.

    in reply to: Slider Issue and Posts #6020
    D5 Creation
    Keymaster

    We are not sure but if you subscribe our news you will be notified.

    in reply to: Slider Issue and Posts #6017
    D5 Creation
    Keymaster

    Thank you for your suggestions. We are working to improve the responsive layout and you will find some improvements in our next versions. BTW, small devices don’t support all types of features like JavaScripts properly.

    in reply to: Menu system #6010
    D5 Creation
    Keymaster

    We didn’t receive anything from our users with this issue before. We shall check and if anything found we shall try to fix. But if it be a matter of your specific device, we can do nothing.

    D5 Creation
    Keymaster

    🙂

    D5 Creation
    Keymaster

    We have just checked your site and nothing found like that. Did you check from another Computer?

    D5 Creation
    Keymaster

    What is the site URL?

Viewing 50 posts - 1,001 through 1,050 (of 1,897 total)